Terms of Service

Welcome to Greetly. These Terms of Service (“Terms”) are an agreement between you and GreetlyAI (“Greetly,” “we,” “us”) governing your use of the Greetly website, applications, and services (the “Service”). By creating an account, joining the waitlist, or using the Service, you agree to these Terms and to our Privacy Policy.

1. Who can use Greetly

• Student accounts are for students 13 years of age or older. Children under 13 may not create accounts.
• If you are under 18, you may use Greetly only with the permission of a parent or legal guardian.
• Parents and guardians may create their own accounts to plan for their family, including sharing information about younger children for planning purposes — younger children themselves never hold accounts.

2. What Greetly is — and isn’t

Greetly is an AI-powered educational guidance and tutoring service. When you chat, talk, or work on the whiteboard with Greetly, you are interacting with artificial intelligence, not a human, unless a human counselor session is explicitly scheduled as part of a paid plan.

• AI can be wrong. Greetly works hard to be accurate, but AI responses may contain errors. Verify important information — dates, requirements, deadlines — with official sources before acting on it.
• No outcome guarantees. Greetly provides guidance and preparation; it does not and cannot promise admission to any school, scholarship awards, test scores, or grades.
• Not professional advice. The Service does not provide medical, mental-health, legal, financial, or immigration advice. For those, consult a qualified professional.

3. Wellbeing and safety

Greetly is not a crisis service. If you or someone you know is in crisis or considering self-harm, call or text 988 (Suicide & Crisis Lifeline, US) or contact local emergency services immediately. As described in our Privacy Policy, if a conversation suggests risk of harm to a student, we may alert a trusted adult — this is the only circumstance in which conversation content is escalated.

4. Academic integrity

Greetly teaches; it does not do your work for you. The essay tools give feedback on your own writing and will not ghostwrite assignments. You are responsible for complying with your school’s academic integrity and honor-code policies, including its rules about the use of AI tools.

5. Voice and camera

Voice conversations and camera features are optional. The camera is off unless you turn it on, and camera video is processed in real time to help you — it is never stored. Students under 18 should use camera features with parent or guardian permission. Voice conversations are transcribed so Greetly can remember what you worked on, as described in the Privacy Policy.

6. Your account

Keep your login credentials confidential; you are responsible for activity under your account. Provide accurate information, and tell us promptly if you believe your account has been compromised.

7. Acceptable use

You agree not to:

• use the Service to harm, harass, or deceive others;
• attempt to break, overload, probe, or reverse-engineer the Service or its AI systems, or to extract other users’ data;
• use the Service to violate any law or third-party right;
• resell or provide the Service to third parties without our written permission.

8. Your content and our content

You own the content you create (your writing, drawings, and messages). You grant us the license needed to operate the Service — to process, store, and display your content to you and, where you direct (for example, progress summaries to your parent), to others. The Service itself — including our software, teaching strategies, prompts, and branding — belongs to Greetly and its licensors.

9. Plans and payments

Greetly is currently in early access; core features are free while we build. When paid plans launch, pricing and any additional payment terms will be presented clearly before you are charged, and fair-use limits for each plan are described on our pricing page. We will never charge you without your explicit signup for a paid plan.

10. Termination

You may stop using Greetly and request account deletion at any time. We may suspend or terminate accounts that violate these Terms, create risk for other users, or where required by law. Sections that by their nature should survive termination (including Sections 8, 11, and 12) survive.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GREETLY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13. Changes to the Service or these Terms

Greetly is evolving quickly; features may change. If we make material changes to these Terms, we will post the updated Terms here and update the date above, and for significant changes we will make reasonable efforts to notify account holders. Continued use after changes take effect constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Santa Clara County, California.

15. Contact

Questions about these Terms: ash@aruni.ai.